Welcome to Enterprise Mobility Services
EMS is the dedicated DATASCOPE WMS DSP partner in South Africa.
We look after all South African DATASCOPE WMS projects and implementations, hardware and all support requirements for South Africa, currently supporting upward of 1,300 users of the DATASCOPE WMS software.
EMS was started in 2005 , and has been servicing the Warehouse / Logistics / Retail / Manufacturing sectors over the past 18 years.
EMS prides itself as an Independent Multi-Vendor Hardware Support company for all major Auto-ID brands and now supports the implementation of DATASCOPE WMS and SYSPRO ERP. EMS specialises in repairs and maintenance on advanced data capture equipment, mobile computers and thermal printers.
Our strengths being vast amounts of knowledge in this industry including customers expectations and preventative maintenance.
We have been re-certified to the current ISO certification which is the latest international standard for quality management and quality assurance systems. This assists EMS to continually improve our services
We offer a 120 day warranty on all repairs - this is a "no frills, no-questions asked" offer. If a unit is returned to us within 120 days it will be repaired under warranty. The only exception, is that the unit/printer must be in one piece.
Service Level Agreements
We offer 3 types of Service Level Agreements at the lowest cost; namely the Bronze, Silver and Gold Option with guaranteed turn around times of between 48 and 72 hours depending on which option you choose. These options provide a full service of the product, wear and tear, extreme use as well as print head replacement on the gold option.